• Can I send my order as a gift?
• How do I proceed through the check out process?
• What are the delivery charges for products from The Pink Magnet?
• How long delivery will take?
• Can you ship your products anywhere?
• What methods of payment do you accept?
• How secure is shopping from Pink Magnet? How safe is my personal information? 
• How do I cancel an order or return an item?

Can I send my order as a gift?

You can! Please note in the Special Instructions field during check out that you would like your order to be shipped as a gift order. You may include a gift message of up to 500 characters, and we will include a gift packing slip that does not list prices. We will also gift wrap your order. 

How do I proceed through the check out process?

Once you have finished adding items to your Shopping Bag, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.

What are the delivery charges for products from The Pink Magnet?

The Pink Magnet offers free shipping all across India, above a minimum order value. For all other orders, there is a standard shipping fee. 

How long will delivery take?

We deliver products to our customers in 3-5 working days. Please note that there may be delays on rare occasions or in remote areas.

Can you ship your products anywhere?

We ship your orders anywhere in India.

What methods of payment do you accept?

We accept all major debit & credit card brands. We also offer Cash On Delivery. 

How secure is shopping from The Pink Magnet? How safe is my personal information?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

How do I cancel an order or return an item?

After placing an order, you can cancel it within 4 hours incase you have changed your mind. Just let us know through whatsapp on +91-8860367618 or email us at ilovepinkmagnet@gmail.com.

Each package that leaves our warehouse has been through a thorough inspection & quality check. Our items are non-returnable items as every item is made to order and customised for many orders. However, incase you receive any broken or damaged item, please reach out to us immediately at the time of receiving the order. You can whatsapp us on +91-8860367618 or email us at ilovepinkmagnet@gmail.com, letting us know what went wrong with your product. We will handle the rest.